Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Anna's of Glen Elk and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Anna's of Glen Elk believes that customer conduct violates applicable law or is harmful to the interests of Anna's of Glen Elk and its subsidiaries.



  • Privacy Policy
  • Anna's of Glen Elk use of personal information that you may submit to Anna's of Glen Elk through this Web site is governed by the Anna's of Glen Elk Privacy Policy.

    What information do we collect? 

    We collect information from you when you place an order or fill out a form. 

    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. 

    What do we use your information for? 

    Any of the information we collect from you may be used in one of the following ways: 

    *To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
    *To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

    How do we protect your information? 

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies? 

    Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

    We use cookies to help us remember and process the items in your shopping cart.

    Do we disclose any information to outside parties? 

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Online Privacy Policy Only 

    This online privacy policy applies only to information collected through our website and not to information collected offline.

    Your Consent 

    By using our site, you consent to our website's privacy policy. 

    Contacting Us 

    If there are any questions regarding this privacy policy you may contact us using the information below. 

    annasofglenelk.com
    409 N. 4th Street
    Clarksburg, WV 26301
    annasofglenelk@gmail.com
    304-566-9098




  • Shipping & Delivery
  • At this time, Anna's of Glen Elk ships merchandise to locations within the United States.

    Anna's of Glen Elk is a distributor ONLY of fresh bread products. All items are fresh when they are packed for shipping. How products are shipped is the choice of the consumer. Please keep this in mind when selecting your shipping option (Ground, 2nd Day, Next Day). Anna's of Glen Elk does NOT select shipping options for the end consumer. 

    Anna's of Glen Elk uses UPS as their shipping provider. Next Day, Second Day, and Ground shipping are available. Please view the UPS Ground Map below as Anna's recommends that your products are received within two shipping days for maximum freshness. 

    Anna's is not responsible for the amount of time or any delays incurred for the shipment to be received by the end consumer. We are not responsible for the refund of any UPS shipping fees. Should you have questions regarding the shipment of your order, please contact us in writing at annasofglenelk@gmail.com. 

     



  • Return Policy
  • Anna's of Glen Elk reserves the right to change its payment procedures at any time without prior notice to you.

    Effective February 15, 2013

    RETURNS
    We want you to be 100% satisfied with your purchase from Anna's of Glen Elk, LLC (hereafter "Anna's of Glen Elk"). Due to the nature of the products we ship, we are unable to accept returns. If you are not satisfied with your shipment, please contact us in writing at annasofglenelk@gmail.com.

    Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by Anna's of Glen Elk.

    REFUNDS
    Because Anna's of Glen Elk does NOT handle credit card transactions personally (your information is not stored in our computers or any servers we own or monitor) any refunds must be processed through our payment gateway at Authorize.Net. If you are not satisfied with your shipment, please contact us in writing at annasofglenelk@gmail.com.

    Anna's of Glen Elk is a distributor ONLY of fresh bread products. All items are fresh when they are packed for shipping. How products are shipped is the choice of the consumer. Please keep this in mind when selecting your shipping option (Ground, 2nd Day, Next Day). Anna's of Glen Elk does not select shipping options for the end consumer. 

    Anna's is not responsible for the amount of time or any delays incurred for the shipment to be received by the end consumer. We are not responsible for the refund of any UPS shipping fees. Should you have questions regarding the shipment of your order, please contact us in writing at annasofglenelk@gmail.com.